FAQ

To watch a Swish team member walk you through creating a tournament, click here.

To create your own tournament, please attach your Stripe account to Swish. Once you have linked Stripe, you may proceed to create your event.

Click on the “My Tournaments” tab, view the “Tournaments I’m Playing In”, and you will find the buttons to do your desired action (change division, change registration/partner info, or withdraw).

You will not see your event in your mobile app until the day of the actual event, when the host has you check in. Each event has QR code to scan upon arrival or a ‘Join Code’ that you can type in at the check-in table on the day of the event. These codes will add you to your appropriate event so you can see the matchups, input scores, see results, etc. Don’t worry if you don’t see anything now, as long as you have a Swish app account created, you will be able to join the event during the event check-in.

To add registration for a second division for a tournament or league, you can simply register for one at a time.

The website will recognize you as a ‘repeat customer’ the moment you input your name and email in the ‘checkout’ section.


When you sign up for a 2nd division and go to checkout, the website will show full price as if it’s going to double charge you another registration fee. Don’t worry! Once you input your name and email, you will see the appropriate repeat customer discount price. Then you can complete your checkout with the discounted price.

In the checkout process, simply put in a place holder name and info for your teammate. SwishTournaments.com allows you to go back and edit your partner’s info at any time. So once you know your partner, you can go to the ‘My Tournaments’ tab, hit ‘Edit my Order’ and change the place holder info for the real partner info.

Go to your tournament page, scroll down to the player/division area, and then click on the “Looking for Partner” button on the division and enter your information. This way, if any other players are looking for a partner, they can contact you so that you can then register.

Click on the “My Tournaments” tab, view the “Tournaments I’m Playing In”, and you will find the buttons to do your desired action (change division, change registration/partner info, or withdraw).

Navigate to your event page and you will see a box that says ‘Tournament Host’ where you can find the contact information for your specific event.

For the spectator code, you can go to Swishtournaments.com 24hrs before your event starts and click on the event, then you will see a button called “Spectator Link” directly under the title of the tournament. You can also ask the tournament director and they will have the spectator QR code. Please make sure to click from a mobile device. 

Swish requires that you sign up as a team, meaning one of the two players (or four for MiLP-Style) would pay and input the players’ info for the team.

SwishTournaments.com is free for organizers to use. There is no setup fee nor do we take a percentage of the revenue, no matter how many tournaments you run.


We do charge a $5 tech fee that’s added to your registration price. For example, if you host a tournament for $50, players can sign up and pay $55 ($50 registration + $5 Swish fee). Each time a team signs up, the funds go right into your account.

To watch a Swish team member walk you through creating a tournament, click here.

To create your own tournament, please attach your Stripe account to Swish. Once you have linked Stripe, you may proceed to create your event.

Watch this 2 minute video for more details on editing your tournament.

Watch this video on all of the admin functions you can use as an event host on SwishTournaments.com

Go to the “My Tournaments and Leagues” tab on the Swish website and click on “Tournaments I’m Hosting”. Click on the title of your tournament (this will take you to the tournament landing page). Go to the “Players” toggle, which shows the list of divisions/players. Find the duplicate team and click the “Edit” button next to the duplicated entry and click “Withdraw and issue refund”

Here is a video that walks through the process.

Go to the “My Tournaments and Leagues” tab, then toggle to “Tournaments I’m Hosting” and click the “co-admin” button. You can then enter the email of the person who will be the co-admin. Make sure this person has already created an account on swishtournaments.com for this to go into effect.

Here is a video that walks through the process.

To hide the player list, click “Hide Player List” during creation of your tournament or league. To edit the list afterwards, go to “My Tournaments and Leagues”, “Tournaments I am hosting”, “Edit Tournament” on the card of the tournament you wish to edit, and then click the box that says “Hide Player List”. To unhide, you will follow these same steps.

There are two ways to add a free team: you can register them as the host, or you can have them register themselves. In either case, you will first go to the “My Tournaments” tab and use the “Discount Code” button to create a discount worth 100%. Whether it’s you or the free team, you can register and input this code on the checkout page. There is a technology fee for each player, but the registration price will be free.

Go to the “My Tournaments and Leagues” tab and click on the title of your tournament. This will take you to the “Tournament landing page”. Go to the “players toggle” where you can see the list of divisions and players. Click on the “Edit” button next to a team/player and then pick your desired action.

Here is a video that walks through the process.

Swish requires that you sign up as a team, meaning one of the two players (or four for MiLP-Style) would pay and input the players’ info for the team.

The Swish team would be happy to turn off the DUPR requirement for your registration. To clarify, if we turn this off, you will not be able to send any of the scores to DUPR. The DUPR integration doesn’t enable “partial” sending of scores. You will also need to communicate this change in DUPR requirements to all players involved in your event.

To edit your tournament details (dates, description, divisions, price, etc.) you can go to the “My Tournaments and Leagues” tab, click on “Tournaments I’m Hosting” and then click “Edit Tournament”.
 


Here is a video that walks through the process.

Yes! To create a discount code, go to the “My Tournaments and Leagues” tab, click on “Tournaments I’m Hosting”, then click the button labeled “Discount Codes”.  When you are creating a discount code, remember that it is Per Team. For example, if I want to give players a $15 discount in a doubles division, I would set the discount code to be $30 ($15 per person).


Here is a video that walks through the process.

Yes! You can choose either or both of these options when creating your Tournament or edit it afterwards to include either of these options.

Swish generates a financial report for each of your tournaments/leagues where you can see every registration, the amount paid, and a link to the transaction in Stripe.  To access this, please follow the steps below:

1. Open swishtournaments.com and go to the “my tournaments” tab
2. Go to “tournaments I’m hosting”, then click on the “Download Excel Style Sheet”

3. Open the excel doc, and go to the “Orders Report” sheet

At this point, you will have the full accounting of your tournament transactions.

Players will need to do two check-out processes, one for each division they want to play in.

For tournaments, DUPR is a one-way decision. You need to either require it for all players or make it a non-DUPR tournament. Per DUPR requirements, all four players in a match need to have a DUPR account and have that account linked to their Swish account.

For all tournament organizers, we open up access to full admin features in Swish for the duration of your event (including a few extra days). However, these admin features do expire after a set amount of time. You will always have access to them when you have an active or upcoming tournament/league.

For the number spots available in a division, the best way to think about it is this: You input the max # of TEAM spots available. That being said, a “Team” could be 1, 2, or 4 players, depending on your format.

• If your format is “rotating partner” style, then a “Team” is 1 person… you may get paired with someone to play doubles, but you’re still signing up as an individual, and so the “Max # teams” would be 20, because you want 20 1-person teams to sign up
• If your format is “set partner”, meaning you have to choose a partner before registering, then the max # teams spots would be 10, because a “team” is 2 people at registration.
• If your format is MLP-style, a “Team” would represent 4 players

There are two ways to add a free team: you can register them as the host, or you can have them register themselves.  In either case, you will first go to the “my tournaments” tab and use the “Discount Code” button to create a discount worth 100%.  Whether it’s you or the free team, you can register and input this code on the checkout page. There is a technology fee for each player, but the registration price will be free.

Yes! We have a feature where you can specify a min/max DUPR rating. This helps make sure people cannot sandbag in the tournament. You can select this option during tournament creation.

SwishTournaments.com is free for organizers to use. There is no setup fee nor do we take a percentage of the revenue, no matter how many tournaments you run.

We do charge a $5 tech fee that’s added to your registration price. For example, if you host a tournament for $50, players can sign up and pay $55 ($50 registration + $5 Swish fee). Each time a team signs up, the funds go right into your account.


Here’s a quick video on how it all works, and note- the video is a “tournament” example, but the same concept applies to leagues and other events.

Cumulative Leaderboard (Rotating Partner Style) –
Our most popular, basic format.  Players sign up and compete as individuals in a round robin style league. At the end of the league, whoever has the most “wins” is the champion.

Ladder League (Rotating Partner Style) –
Our most popular, basic format.  Players sign up and compete as individuals in a round robin style league. At the end of the league, whoever has the most “wins” is the champion.

Match Play (Set Partner Style) –
Our most popular, basic format.  Players sign up and compete as individuals in a round robin style league. At the end of the league, whoever has the most “wins” is the champion.

3-Person Team League –
An innovative format where teams of 3 players compete.  Each “match” consists of 3 sub-matches.  You play one team per week over the course of the league.

MLP – Style League –
Play like the Pro’s play.  Teams of four (2 men and 2 women) competing in a fun format that uses Women’s, Men’s, and Mixed doubles… plus an optional singles tie-breaker.

6-Person Team League –
This one of many types of “Inter-club leagues”.  In this particular inter-club league, teams have three doubles lines, with as many subs on the roster as you’d like.

Inter-club League (choose the team size) –
The most popular format in pickleball and racquet sports!  Teams with large rosters compete vs. other teams.  You can use this for Inter-club or Inter-city leagues.

To link your Swish profile to your DUPR ID, follow these steps:

1. Open the Swish app and tap the Profile tab (bottom right corner).
2. In your profile, tap “+ Add DUPR ID” in the top right corner.
3. You’ll be prompted to enter your DUPR login credentials (email and password) to authenticate your account.
4. If entered correctly, you will be redirected back to your Swish profile, where your DUPR rating will now be displayed.

Note: If your current rating shows as “NR,” this indicates that DUPR is still collecting match data to generate a numeric rating.
📽️ For a video walkthrough of the linking process, click here:
How to Link Your DUPR ID

To successfully submit scores from Swish to DUPR, please follow these steps:

1. Create a DUPR-enabled game: When setting up your game, make sure to select the option to report scores to DUPR. This ideally should be enabled during game creation, but can be turned on later in the DUPR drop down menu of the Edit Game function.
2. Ensure all players have linked their DUPR accounts: Go to the QR Code screen of your game and scroll to view the player list. Any participant with an orange-colored name has not yet linked their DUPR account to Swish and will need to do so.
3. Verify game scores: Make sure all entered scores have been verified. Verified scores are marked with a green checkmark. To re-enable verification of scores,, simply re-enter the score. This will un-verify the original and allow you to re-verify
4. Submit the scores: Once all players are linked and scores verified, navigate to the results page of the game and click the “Send Scores to DUPR” button. The scores should upload to DUPR within 15 seconds.

If your game, league or tournament scores did not successfully send to DUPR, there are several potential reasons. Please review the following troubleshooting steps:

1. If a tournament, confirm that scores were submitted from each pool:
After completing a game, you must manually tap “Send Scores to DUPR” from the results page of each pool. If your event includes multiple pools, you’ll need to send each one individually. Bracket scores will automatically be submitted with the first pool, but subsequent pools must still be submitted manually from their respective results pages.
2. Ensure all DUPR requirements are met:
For a game to be eligible for submission to DUPR, the following conditions must be met:
   • All players must have linked their DUPR accounts to their Swish profiles or an admin account can add the DUPR id to a placeholder name in the player list
   • All scores must be marked as verified
   • The event must be created as a DUPR-rated game.  If the game is not DUPR-rated (that label will be on top of Game Details Page) then you can turn that on using the DUPR drop down menu in the Edit Game function of the 3 dots in the Game Details page
   • The game date must be either the current date or in the past (future-dated games will not send). DUPR only accepts scores from games scheduled for the current day or earlier. Games set for a future date will not be eligible for score submission.  You can change event dates using the 3 dots in the Game Details page, then Edit Game.
3. Check the score verification status: You can determine the status of each score using the following indicators:
   • ✅ Green checkmark: Score is verified and eligible for DUPR submission.
   • ⚪ Gray checkmark: Score is unverified and ineligible for submission.
   • 🔵 Blue checkmark: Score was verified after the results were sent to DUPR. These scores were not submitted and will need to be sent manually.

If certain scores did not send and you would like them reflected in DUPR, they can be entered manually by the event host.

Scores can be changed by players or game hosts at any time by clicking on the score box and re-entering the score.  

If the game is a DUPR rated game, re-entering the scores will un-verify the scores.  The must now be verified again by each team of the host.  This ensures accuracy!

To properly handle substitutes in DUPR events, the most effective method is to leave the scores from matches involving substitutes unverified (gray checkmarks). Only verified scores are submitted to DUPR, so these particular matches will be excluded when you tap “Send Scores to DUPR.”

For the substitute-involved matches, scores can be entered manually into DUPR by the game host if needed.

Currently, Swish is primarily a mobile-based platform, available on iPhone, iPad, Android phones, and tablets.

There is a desktop version, SwishTournaments.com, for tournament registration and payment processing, but features like scoring, messaging, and group management are available only through the mobile app.

Expanding web-based functionality is on our roadmap and will be coming in future updates.

If you’ve registered and paid for a tournament on SwishTournaments.com, you may not immediately see the event listed in your Upcoming Games within the Swish mobile app—that’s expected behavior for now.

Tournaments become visible in the Swish app once the event host checks you in or officially adds you to the game, which typically occurs during on-site check-in.
On the day of the event, you’ll scan a QR code at the check-in table to join your assigned division. This process will automatically populate your tournament details in the app, including matchups, scoring interface, and results tracking.

You can link either a business or a personal bank account when using Stripe.  You do not need a formal LLC; simply go to Stripe and link a bank account & other required info.  Then once your Stripe account is created, navigate to your SwishTournaments.com profile and click “Stripe Settings” then “Connect Stripe”

To connect Swish to Stripe, go to SwishTournaments.com and click on the profile icon in the top right. While on your profile, proceed hit ‘Stripe Settings’. This will open up a web page in Stripe where you can enter in the email associated with your Stripe account and some other basic info. When you’re done, it will let you go back to the Swish site, where you can then see that your Stripe is activated.

You can create test tournaments and leagues and mark them as “Private”. You can also set registration to open in the future so that your test event doesn’t have live registration.  That being said, you do need to link Stripe as this is part of the initial profile setup required to host tournaments on Swish.


To view what tournament creation looks like, please watch this video.

You can see the Stripe Account to which funds were sent by going to SwishTournaments.com and clicking on the profile icon in the top right, then clicking “Stripe Settings”. Here, you will see the Stripe account number.

If you go to Stripe, you can compare the account number there with the account number in SwishTournaments.com.

If they do not match, it means the funds went to another one of your Stripe accounts. In this case, you can contact Stripe support (they have 24/7 support), give them the account number, and they will help you get logged in. 

Your tournament funds are secure. You can’t create a tournament to start with unless your Stripe is successfully linked. If you follow these steps, you’ll arrive at the right Stripe account to access the funds.

The Swish app is a versatile platform designed to support recreational players, event  and tournament hosts, clubs, and organized groups in managing all aspects of pickleball play.

Recreational players use the app to organize play.  Swish has several round robin formats, King of the Court, ladders, league, tournaments and more.  Most recreational players enjoy having the ability to quickly and easily create a round robin, invite their group of friends, and the app sends the invites, allows players to claim a spot in the game (spots can be limited) use the waitlist, message players, etc.  At time of play, the host starts the round robin instantly generating perfectly rotating matchups, players can input scores and the Results page tallies instantly allowing players to see constantly updated results.  

Swish’s Group features streamline recurring play by offering built-in chats, automatic invitations, friend management, and more—eliminating the need for disorganized or informal group messages outside the app.

For users wanting DUPR games, Swish offers seamless integration. Players can connect their Swish account to their DUPR ID, making it easy to view ratings and submit match scores via the DUPR API with just a tap.

Games store in the past games for reference.  Player Home Page allows them to see scheduled Upcoming Games as well as Invites.  

Whether you’re organizing casual matches among friends or managing a competitive league, the Swish app provides the tools to streamline and enhance your pickleball experience.

Swish facilitates many formats that can accommodate almost any type of play.

• Swish Round Robins are available for individuals, set-partners, mixed-gender, and team.
• The 4 player team format (MiLP-Style) with 2 Men and 2 Women is very popular as well.
• Custom Team format to offer variations on the 4 player format (MiLP-Style).
• Custom Team format is also widely used by High School Leagues, collegiate play and inter-club leagues because of it’s incredible flexibility and customization.
• Swish also offers King of the Court, sometimes known as Up and Down the River, and Ladder Leagues.

All of these have DUPR capability, and all the organization features loved by Swish users.

Currently, Swish is exclusively a mobile-based platform, available on iPhone, iPad, Android phones, and tablets.

There is a desktop version, SwishTournaments.com, for tournament registration and payment processing, but features like scoring, messaging, and group management are available only through the mobile app.

Your tournament/league has a unique URL provided by Swish. To find your tournament URL, go to the “My Tournaments” tab on SwishTournaments.com and click “Tournaments I’m Hosting”, then click on the title of your event. This will open directly to your event’s landing page. Here, you can find a button to share your event and to see the QR code for your event.

The URL on this tournament landing page is the link that you can share with others, post on social media, etc.  Anyone who clicks it will be taken directly to your event.

To link your Swish profile to your DUPR ID, follow these steps:

1. Open the Swish app and tap the Profile tab (bottom right corner).
2. In your profile, tap “+ Add DUPR ID” in the top right corner.
3. You’ll be prompted to enter your DUPR login credentials (email and password) to authenticate your account.
4. If entered correctly, you will be redirected back to your Swish profile, where your DUPR rating will now be displayed.

Note: If your current rating shows as “NR,” this indicates that DUPR is still collecting match data to generate a numeric rating.
📽️ For a video walkthrough of the linking process, click here:
How to Link Your DUPR ID

Creating a Swish account is free for everyone. Paid subscribers gain ability to create games and join games hosted by other recreational players. Events hosted by Swish Club accounts are free to join for all of their club members.

For more information on pricing, view our pricing page.

To set up a non-DUPR singles league in Swish, please follow these steps:

1. Select “Create a Game,” then choose Pickleball > League, and select the “Set Partners” format.
2. Enter the event details, including location, date, and time, and proceed to create the league.
3. After creating the league, navigate to the QR Code screen for Week 1 and select “Edit Players.”
4. For each “team,” enter the player’s name in the Player 1 field, leaving Player 2 blank. For example, with 8 singles participants, you would create 8 “teams,” each with only one player listed. This setup accommodates a singles league format appropriately.

If you wish to create a DUPR-rated singles event, choose either the league or tournament event type. Once you set “Send score to DUPR” to YES from the DUPR dropdown menu, the singles option will become available.

Yes. Both Ladder League and King of the Court formats allow you to seed players manually before the event starts.
To do this:

1. Go to the QR Code screen of your league
2. Tap “Edit Players” and select “Seed Players”
3. Drag and drop players using the six-dot icon to adjust their order based on skill level
4. Tap “Save Change”

The waitlist in Swish operates with a priority-based notification system rather than automatic enrollment.

When a spot opens in a full game, the app notifies the first person on the waitlist and gives them at least one hour to accept the invitation. During this period, no other players can claim the open spot, ensuring fair priority to the first person in line. If the spot is not claimed in that time, it becomes available to the next person on the waitlist, and so on.

This method was implemented to address issues with “auto-add” systems, where players often didn’t realize they’d been added to a game—resulting in missed matches and unfilled spots. By requiring the next player to actively confirm their participation, we ensure a more reliable and consistent attendance.

It’s completely acceptable for a round robin to include incomplete or empty rounds. Unused rounds will not affect the outcome or accuracy of the final results.  However, if you need to remove unused rounds, this must be done prior to the start of play, as removing rounds afterward may disrupt recorded scores.  

Use the 3 dots in the upper right corner of the Game Details page to select Edit Game, then scroll down to the Max # of Rounds slider, set your rounds, then select SAVE.  We recommend adjusting the rounds prior to play, but you can add rounds mid-play safely using this function.

The Edit Players button is used to manage all modifications to the Player List. This list serves as the foundation for matchup creation, which is generated using algorithms based on the total number of participants in the Player List.

To ensure accuracy before gameplay begins, use the Add/Remove function to adjust the Player List. It is important to make these adjustments prior to the start of play, as any changes to the Player List at this stage will trigger a reshuffle of the matchups.

Once gameplay has started, use the Adjust List feature to make changes to the Player List mid rounds. This function must be used at the next empty round, as all rounds from that point onward will be cleared and regenerated based on a new algorithm. The Adjust List button is available in the Round Robin format.

To update a player’s name or associated DUPR ID (for admin accounts only), use the Edit Info of Existing Player option. This feature is useful for correcting player information without altering the overall Player List and can be used during gameplay without disrupting existing matchups.

Note: These guidelines apply to Standard Game formats. Tournament events and DUPR-rated games (available to admin accounts) follow different rules and procedures.

Players who do not have a Swish account can still be added to a game using a “placeholder name.” To do this, the game host should navigate to the Game Details page, select Edit Player, then choose Add/Remove Player. Enter the player’s name and select Save. This adds the placeholder name to the Player List and includes the player in matchups.

Please note that while this player will not have access to game details on their own device without a linked Swish account, their name will appear for other participants, who can then enter scores on their behalf.

Swish offers flexibility for mixed participation through its King of the Court (KOTC) format. This feature is best suited for social events where you’d like couples or groups to remain paired while also allowing individual players to rotate partners.

With King of the Court, players can choose whether to stay with the same partner each round or switch. This makes it ideal for events that include both set teams and individuals. It’s worth noting that formats like rotating or set-partner round robins do not support this type of flexibility.

Swish currently supports up to 32 players in the rotating partner format (an increase from the original 20-player limit). If your group plays regularly, we also encourage you to explore advanced features like ladder play and KOTC to enhance the experience.

Yes, an uneven allocation of byes can lead to discrepancies in the results, particularly when rankings are determined by total points. This may result in misleading outcomes, as participants with fewer matches could be unfairly advantaged or disadvantaged.

To ensure a more equitable evaluation, we recommend utilizing the Win/Loss Results format, which is based on win percentage. This method provides a more balanced comparison, especially in instances where participants have not played an equal number of matches.

Swish offers a variety of methods for inviting participants to a game. Once a player accesses the invitation link, they will be directed to the Game Details page. To confirm their participation, it is essential that they select the “Join Game” option. Upon joining, their Swish account name will appear in the Player List, indicating successful registration.

Participants can be invited using any of the following methods:

• Share Game Link: Available from the Invites screen during game creation or via a button located above the Player List on the Game Details page (visible only when player slots are available). Links can be shared through text message, email, GroupMe, or other messaging platforms.
• Share QR Code: Players can scan the game’s QR code using their phone’s camera. Alternatively, a screenshot of the code can be saved and later opened to function as a clickable link.
• Join Code: Players can navigate to the Find Games tab, select Join Code, and enter the unique code associated with the game.
• Public Games: If the game is set to public, it will be visible and accessible to any Swish user.
• Group Invitations: When a game is created within a group, all group members will automatically receive an invitation.

In order for your group co-admins to be able to help start the round robin and edit players, you need to make sure that an invite has been sent in the Swish app to that group.  

For example, when you create a game and fill out the details (sport, format, date/time/location, max # spots, etc.) then select “create game / proceed to invite”… at this invites step, you must select “invite a Swish group” and select the group in which you have the co-admins.  This “associates” the game with the group, and triggers the feature where all group co-admins are now “game admins” as well.

If you already created a game and hit “skip invites”, it’s not too late.  You can select your game and go to the “QR code screen”, then select the “text game invite” located below and to the right of the QR code.  Here, you can select “invite a Swish group” and invite your group.

Swish has a Duplicate Game feature that is often used to repeat a recurring game. This feature is available in the League and Tournament event type, for Round Robin and King of the Court formats. For Ladder Leagues, we do not have a duplicate game – next games are generated in the process of the event adjustments.

The app is designed with the assumption that there are enough courts available for the number of players participating. However, in scenarios where court availability is limited, there is an effective workaround.
Instead of associating court numbers with physical courts, consider treating them as sequentially ordered matches. For example, rather than labeling them as “Court 1,” “Court 2,” etc., you can label them as “Match 1,” “Match 2,” “Match 3,” and so on.

In a case where you have 16 players but only 3 courts, you can still use the app-generated labels (e.g., Court 1, Court 2, Court 3), and then label the next match in the sequence as “Next Up: Court 1-3” to indicate it will be played on the next available court.

During gameplay, whenever a court becomes available, the next scheduled match is assigned to that court, and play continues in order. This “court rotation” or “match queue” method helps maintain a smooth flow of play and maintains the round robin rotations despite limited court resources. For a visual walkthrough of this process, please refer to this video.

Late arrivals can be disruptive, and it’s up to the host to decide how to accommodate them. The Swish app provides tools to handle these situations, depending on the game format:

• Round Robin:
  Use the “Adjust List” button, located within any unplayed round. Adjustments made in previously played rounds may result in the loss of recorded scores. When ready, tap “Adjust List,” acknowledge the changes, and proceed to add or remove players as needed. Once saved, all future rounds will reflect the updated roster.
• King of the Court or Ladder formats:
The “Adjust List” button is not available. Instead, you’ll need to create a new game:
  • For King of the Court, use the “Duplicate Game” option.
  • For Ladder, use “Generate Matches +” and re-seed players accordingly.

To create a bracket after round robin play:

1. Ensure all round robin results are entered.
2. Go to the Results Page and tap “Create Bracket”
3. In the bracket setup menu, select:
   • Number of teams advancing per pool
   • Single or double elimination
   • Scoring format (e.g., best of 1 or 2 out of 3)
4. Click “Create Bracket Play”

If your event contains multiple pools, you’ll be prompted to choose which ones to include. The bracket will appear after swiping left past the results page.
Note: You can re-generate a bracket, but it will use the data available at the time of creation. Be sure scores and seeding are finalized beforehand.

Swish has a Duplicate Game feature that is often used to repeat a recurring game. This feature is available in the League and Tournament event type, for Round Robin and King of the Court formats. For Ladder Leagues, we do not have a duplicate game – next games are generated in the process of the event adjustments.

To link your Swish Profile to DUPR, open your Swish mobile app, start in your Swish Profile tab (bottom right tab in the app). Click on + Add DUPR ID in the upper right corner. This will take you to a screen requesting your DUPR login credentials. If entered correctly, you will be taken back to the Swish Profile where your DUPR rating will now appear. NR is also a rating, indicating DUPR is waiting for more scores to establish a numeric rating.

Here is a video that walks through the process.

Matchups are visible by any player who has joined the game.  Select View Round Robin to enter the rounds, then swipe left to view each round and at the end to view the Results page. 

The Bracket is not visible until generated by the host.  Once generated, it can be viewed by swiping left past the Results page.

To receive game notifications in Swish, you must first join a pickleball group within the app. Once you’re part of a group, you’ll automatically receive notifications each time a member of that group schedules a game.

You can find groups by using the in-app group search feature or by connecting with other players who can add you to their group. 

Additionally, you can explore available public games in your area using the “Find a Game” tab. The availability of public games depends on whether local players have chosen to make their events visible to the broader community.

We are continually working to improve local game and group discovery, and new features are on the way to better support this.

Scores can be changed by players or game hosts at any time by clicking on the score box and re-entering the score.  

If the game is a DUPR rated game, re-entering the scores will un-verify the scores.  The must now be verified again by each team of the host.  This ensures accuracy!

If your event no longer appears in your Upcoming Games, it’s most likely been moved to Past Games due to the event date being in the past.

To locate it:

1. Open the Swish app and tap the Profile tab (bottom right).
2. Within your profile, scroll down to Past Games—all previously played events are archived here for reference.

If you’d like the event to reappear under Upcoming Games (for example, to continue organizing or reviewing it), you can update the event’s date:

1. Go to the game’s Details Page, then tap the three dots in the top-right corner.
2. Select “Edit Details.”
3. Change the event to a current or future date.
4. Scroll down and tap “Save.”

⚠️ Please note: Once changed to a future or current date, you cannot revert the date back to a past time.

Your event will now be visible again under the Upcoming Games tab.

All of your Swish data is securely tied to the account credentials used during registration. If your data appears to be missing, it’s possible you’re logged into a different or incorrect account.

We recommend the following steps:

1. Verify your login credentials – Ensure you’re using the correct email address or login method associated with your original account.
2. Reset your password – If you’re unsure which credentials are correct, try the password reset option to recover access to your original account.
3. Check for multiple accounts – You might have unintentionally created more than one Swish account. For example, if you previously signed up using “Sign in with Apple,” try logging in again using that option.

By confirming the correct login method, your account data should be restored automatically.

The app is designed with the assumption that there are enough courts available for the number of players participating. However, in scenarios where court availability is limited, there is an effective workaround.
Instead of associating court numbers with physical courts, consider treating them as sequentially ordered matches. For example, rather than labeling them as “Court 1,” “Court 2,” etc., you can label them as “Match 1,” “Match 2,” “Match 3,” and so on.

In a case where you have 16 players but only 3 courts, you can still use the app-generated labels (e.g., Court 1, Court 2, Court 3), and then label the next match in the sequence as “Next Up: Court 1-3” to indicate it will be played on the next available court.

During gameplay, whenever a court becomes available, the next scheduled match is assigned to that court, and play continues in order. This “court rotation” or “match queue” method helps maintain a smooth flow of play and maintains the round robin rotations despite limited court resources. For a visual walkthrough of this process, please refer to this video.

Swish utilizes the most universally accepted ranking criteria for the seeding of players/teams in pickleball tournaments:
1. Win/Loss Record
2. Head-to-Head
3. Point Differential

First and foremost, the win/loss record is used to determine player/team rank. Winning an overall match is the most important criteria; this is a universally accepted metric for pickleball tournaments (and sports at large).

In the event of a two-way tie for win/loss record, the Head-to-Head comparison is used.
Assume that Team A and Team B both have a 3-1 win/loss record, but Team B beat Team A when they played. Team B is automatically ranked higher than Team A because they won the Head-to-Head. Please note that Team A may (or may not) have a better point differential, but this does not matter because Team B won the Head-to-Head.

Lastly, in the event of a 3- or 4-way tie, the point differential is used to rank teams. In this scenario, assume Team A beats B, B beats C, and C beats A. Also assume that each team has a 4-1 win/loss record. The teams are tied on win/loss, and there is no direct Head-to-Head (it’s a 3-way tie). Point differential will now break the tie.

No, our ranking algorithm will compare your win/loss percentage, not the total number of wins,to determine rank. For example, assume there is a tournament with 9 teams, and 4 rounds of pool play. Four of these teams will have a bye and thus only play 3 matches. If Team A is 4-0 and Team B is 3-0, Swish puts these teams on equal footing for having the same win percentage, and now point differential will be used to break the tie. So, you are not disadvantaged for having a bye.

No, our ranking algorithm will compare your win/loss percentage, not the total number of wins,to determine rank. For example, assume there is a tournament with 9 teams, and 4 rounds of pool play. Four of these teams will have a bye and thus only play 3 matches. If Team A is 4-0 and Team B is 3-0, Swish puts these teams on equal footing for having the same win percentage, and now point differential will be used to break the tie. So, you are not disadvantaged for having a bye.

In the King of the Court format, Swish ranks players based on win/loss records and point differentials, aligning with standard competitive practices. As an added feature, a trophy icon is displayed next to the names of the two winning players on the top court at the conclusion of the final round.

Recognizing winners can vary by club—some prioritize statistical performance, while others highlight the top court victors. Swish supports both approaches by providing multiple views, allowing each organization to define its own criteria for determining champions.